Privacy Policy & Data Protection

House of Hope Children’s Home (“House of Hope”, “we”, “our”, or “us”) was established in 2007 and is registered under the Department of Probation and Child Care Services, Central Province, Sri Lanka (Registration No: DS/NW/SS/06/07). We operate a non-profit family care sanctuary located in Nawalapitiya, providing loving residential care, nutrition, healthcare, and education for underprivileged and vulnerable children.

This Privacy Policy explains how we collect, handle, protect, and process information obtained through our official website (houseofhopesrilanka.com), direct donor correspondence, volunteer signups, and visiting protocols. By interacting with our website or services, you agree to the practices described in this document.

In strict adherence to the National Child Protection Authority (NCPA) Act of Sri Lanka and the UN Convention on the Rights of the Child (UNCRC):

• No Sensitive Personal Identification: We never publicly disclose the full legal names, case histories, biological family backgrounds, or legal status of any child in our care on our public website or social media.
• Controlled Photography: All photographs published on this website are taken with verified guardian/management consent, depict children with respect and joy, and are strictly protected under intellectual property rights. Scraping, downloading for commercial reuse, or modifying these photos is strictly prohibited.
• No Direct Tracking of Children: Resident children do not operate individual user accounts on this website, and no geolocation data of our children’s private dormitories is published.

When you make a donation, reach out through our contact forms, or apply to volunteer, we may collect the following information provided voluntarily by you:

The information you share with House of Hope is utilized exclusively for legitimate non-profit and charitable purposes:

• Issuing official donation receipts, annual donor statements, and legal tax acknowledgement letters.
• Transmitting regular quarterly newsletters or updates regarding our educational and welfare activities (only if opted in).
• Coordinating volunteer visitations, food sponsorships, and academic workshops at our Nawalapitiya home.
• Complying with statutory reporting requirements of the Ministry of Women & Child Affairs and District Secretariats of Sri Lanka.

Our website utilizes minimal, privacy-friendly technical cookies required to:

• Remember your interface preferences (such as audio mute/unmute state).
• Maintain secure sessions on our administrative content portal.
• Monitor aggregate visitor metrics (page views, browser types, country distribution) without identifying individual persons.

You can configure your browser to decline cookies at any time; all informational pages on this website will continue to function seamlessly.

We respect your personal data rights under the Personal Data Protection Act (PDPA), No. 9 of 2022 of Sri Lanka and adhere to international standards including the General Data Protection Regulation (GDPR) for our international donors:

We implement comprehensive technical and organizational safeguards:

• SSL/TLS Encryption: All communications between your browser and our web platform are protected by 256-bit encryption.
• Restricted Administrative Access: Access to donor ledgers and internal records is restricted strictly to authorized trustees with multi-factor authentication.
• Statutory Retention Period: Financial receipts and transaction slips are retained for seven (7) years in compliance with Sri Lankan auditing and non-profit fiscal laws, after which they are securely archived or destroyed.

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have safeguarding inquiries, please reach out to our administration: